Shipping policy

Shipping Policy

At Walker’s Western Hats, we offer free shipping on every order with no minimum purchase required. As we enter the final chapter of our store, we want our remaining Western hats to reach their new owners without unexpected shipping costs at checkout.

Delivery of Your Order

Found a Western hat you love? We appreciate every order, especially during our Closing Sale.

We carefully prepare each order before handing it over to our logistics partners. To keep our prices competitive and reduce unnecessary shipping costs and waste, orders may be processed together in shipping batches.

Due to increased demand during our Closing Sale, occasional delays may occur. We appreciate your patience while we make sure every order is properly prepared and shipped.

What to Expect

Processing time:
Orders are normally prepared within 1–3 business days.

Shipping time:
Delivery generally takes approximately 7–10 business days, depending on your location.

Shipping method:
Orders are shipped through our trusted logistics partners. In the United States, final delivery is typically handled by USPS. For customers in other countries, packages are generally delivered by a commonly used local carrier.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number by email.

You can use this tracking information to follow your package throughout its journey. You may also use our Track Your Order page to check the latest shipping updates.

Shipping Protection

Customers may have the option to add Shipping Protection during checkout for a small additional fee.

Shipping Protection provides additional coverage if your package:

  • Is lost during transit

  • Is marked as delivered but cannot be located

  • Arrives damaged

If one of these situations occurs, please contact Walker’s Western Hats with your order number and the relevant information. For eligible claims, we will arrange a replacement at no additional cost, with coverage of up to $250 per order.

A shipment may be considered lost when its tracking information has shown no movement for 25 consecutive days.

If your tracking shows that your order was delivered but you have not received it, please contact us within 7 days of the recorded delivery date.

For damaged packages or products, please contact us within 48 hours of delivery and include clear photographs of both the hat and its packaging.

Shipping Protection does not apply when:

  • An incorrect or incomplete shipping address was entered during checkout

  • A package was refused or left unclaimed

  • The product arrived correctly and undamaged but the customer selected the wrong size or style

Size, style, and other standard return requests are handled separately under our Returns & Refunds Policy.

Shipping Protection is a service provided by Walker’s Western Hats and should not be considered an insurance policy.

Need Help?

If you have any questions about your shipment or order, please contact us directly.

We’ll do our best to make your experience with Walker’s Western Hats as smooth and straightforward as possible.